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Orders will be shipped ground service via UPS or Fedex. Normal delivery will vary from 5-10 business days depending on your location. We are not responsible for delivery delays due to circumstances beyond our reasonable control including but not limited to shortages of materials. Although we stock all products, it is possible that we could be out of inventory on an item which will delay shipment. Purchaser will be notified if this situation arises.
Customer shall report all claims for damage, shortage or errors in shipping within two (2) days following delivery to Customer. You should keep all original packaging material and file a claim with the carrier. While we are not responsible for the cost of replacement materials or freight expenses for goods damaged in transit, we will ship replacement product and bill Customer accordingly pending claim results. Customer shall have seven (7) days from the date Customer receives any products to inspect such products and services for defects and nonconformance which are not due to damage, shortage or errors in shipping and notify us, in writing, of any defects, nonconformance or rejection of such products. After such seven (7) day period, Customer shall be deemed to have irrevocably accepted the products, if not previously accepted. After such acceptance, Customer shall have no right to reject the products for any reason or to revoke acceptance. Customer hereby agrees that such seven (7) day period is a reasonable amount of time for such inspection and revocation.
CSWG will make all reasonable efforts to ensure catalog information is correct; however, it is possible errors may occur. CSWG is not liable for misprints or other errors in this catalog. We stand behind the quality of its products, claims will be limited to the repair or replacement of the defective items, or product credit at our discretion. CSWG is not responsible for consequential damages resulting from the proper or improper use of our products. The purchaser assumes all risk of liability and damages due to use of the products. CSWG reserves the right to discontinue, or change the design, price, materials, and manufacturing process of items without notice.
Sign holders: All return requests must be within 14 days of purchase. Returns must be authorized and an authorization number must be issued by CSWG. Unauthorized returns will be refused. A 15% service charge is made on all returns. Customer is responsible for returning merchandise. Shipping charges are not refundable.
Posters & Promotional materials: Posters & Promotional materials are printed on an “as needed” basis and are not returnable.
These terms are our normal basis of business and are incorporated by reference in any contract, order or purchase.
We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our Web site, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems. Providing our customers with a reliable and secure online experience is a top priority for CSWG.
Our customer privacy is of the utmost concern to CSWG. When you provide your personal or corporate information to CSWG (including your name, address, phone number, company name, fax number, and e-mail address), we will use this information only to support you. We will safeguard your confidential information and will not disclose it to any outside company for use in any way.
